Welcome to Guaranteed Green’s FAQ page! Here, we answer common questions about our lawn care services, pricing, and customer experience. If you don’t see your question, feel free to contact us!
Service-Related Questions
We provide a premium, results-driven lawn care program—not a one-size-fits-all treatment. Our expert care ensures long-term lawn health.
Our program includes scheduled applications of pre-emergent and post-emergent herbicides to prevent and eliminate weeds, plus high-quality fertilization to strengthen your lawn.
Yes! Once dry (typically within 1–2 hours), our treatments are safe for kids and pets. We use industry-approved products for effective yet responsible lawn care.
Weed reduction usually starts within 7–14 days, and fertilization enhances lawn health over a few weeks. A full-season program delivers the best long-term results.
No, we do not offer one-time treatments. Our full-season program is designed to provide the best long-term results for your lawn.
Pricing & Payment
Pricing is based on yard size and specific service needs. Contact us for a free quote!
At Guaranteed Green, we focus on premium service and exceptional results. We use only top-tier products applied at the most effective rates to maximize lawn health. Additionally, every customer receives a dedicated, licensed technician and a personal account manager, ensuring consistent, high-quality service. No more talking to random people. If you’re looking for the lowest price, we may not be the right fit—but if you want expert care and a healthier lawn, we’re your best choice!
We accept major credit and debit cards, as well as online payments.
A valid credit or debit card is required to be kept on file. Payments are processed automatically after each completed service. This ensures a seamless and hassle-free experience for our customers.
No! While our full-season program provides the best results, you’re free to cancel anytime.
Scheduling & Service Areas
If weather conditions such as rain or extreme heat prevent us from treating your lawn, we will reschedule your service for the next available day.
Our program includes multiple treatments throughout the growing season to maintain a healthy lawn.
No, as long as we have access to your lawn, we will complete the service and leave a service notification.
Yes! You will receive a notification the day before your scheduled treatment and a service completion email once the treatment is done.
We proudly serve Atlanta, GA, and surrounding areas. Contact us to check service availability.
Lawn Care & Maintenance
Yes! To ensure the best service, please unlock any gates and remove obstacles such as chairs, toys, water hoses, and pet droppings from your lawn before our visit.
- Avoid mowing for 24–48 hours.
- Water if recommended.
- Keep kids and pets off the treated area until dry.
Yes, watering helps nutrients absorb into the soil for optimal results.
Wait at least 24–48 hours to allow maximum effectiveness of the application.
Customer Service & Satisfaction
Yes! We appreciate referrals and offer compensation for every new customer you send our way. Contact us for details on how you can earn rewards by referring friends and family.
If you’re not completely satisfied with our treatment services, we’ll come back and re-treat your property at no extra cost. If after two additional treatments you are still unsatisfied, we’ll refund your last service payment.
Guaranteed Green is totally committed to your complete satisfaction. If you ever have any concerns about your lawn, we will take care of them free of charge within 72 hours.
We take pride in offering personalized, responsive customer support. Call or text us anytime!
You can reach us by phone, text, or email. We respond quickly—no automated call centers!
Still have questions? Contact us today, and we’ll be happy to help!
